Full advance with order.
Delivery & Installation
Free within Bangalore City limits. Extra charges for other destinations will apply. These will be quoted on receipt of your order. Please order all items in a single order, to get minimum delivery & installation amount. Power, light, water and lockable space for our materials will be provided free of cost by the client.
How to pay?
1. Please make all payments in favour of Arita Technologies (P) Ltd payable at Bangalore. You can also remit money into our Current account No. 300 010 200 003 476 with Axis Bank, Marthahalli, Branch, 43, Varthur Main Road, Marthahalli, Bangalore 560037. IFC code is UTIB0000300. Please make net transfer/ deposit cheque or cash in any branch of Axis Bank/ deposit crossed cheque in any branch or ATM of Axis Bank/ courier Cheque to our office.
2. For making payment by credit card/ debit card, please visit our nearest outlet.
3. Payment Gateway Integrations for making online payment by card is not added as of now.
21-30 days from date of order with advance payment. This is called Order Date and all other dates are calculated from this date. Any delay due to reasons beyond our control such as acts of God, riots/ disturbances, unusual power cuts, government action etc; will come under Force Measure conditions, and delivery will be suitably extended. We will however keep you informed of any such developments as soon as we come to know.
Our scope of supply
Is limited to the items specifically included in your order.
Change in order
Any request for change, after the design has been approved by the client, will be accepted by us solely at our discretion and at mutually agreed extra cost and/ or extension in delivery date.
In case installation is done by us
1. All civil/ plumbing/ electrical/ painting work within the house by the client must be completed before we mobilise our men and materials to the site.
2. After finalisation of order, client will provide the house key/ suitable authorisation letter addressed to the builder, till our work is completed and project handed over.
3. Please assign one person who will be our point of contact. We will be interacting with that person throughout the project.
4. Since these are custom made items advance will not be refunded in case of full/partial cancellation by client after signing the agreement.
All the products supplied by us carry one year warranty against any defects in materials or workmanship. Customer will be responsible for bearing inward and outward packing and freight. Any claims made will be assessed by us and if we agree that the claim is justified, we will either repair it at site or ask the client to send the defective goods at his cost to the factory/ repair centre. These will be repaired or replaced at our option and returned to the customer. Any claim will be valid only when supported by Original Invoice and warranty Card and our holograms must be intact on the item. The customer will allow our holograms to be fixed on the items and not temper with them.
The warranty will expressly exclude:
1. Normal wear and tear
2. Glass, mirrors, lights and electrical fittings
3. Any damage due to negligence, misuse, accidents, failure to follow instructions, act of God.
4. Water leakage, cleaning with acids and harsh chemical.
5. Any consequential damages or claim thereof. Our liability is limited to that covered here.
6. Bought out items such as chimneys/ hobs/ cooking range/ appliances will be covered under manufacturer’s warranty, if any, separately.
Since all items are made to order in your chosen finish and size, cancellation within 10 days will attract 50% deduction. Refund will be made within 10 days by crediting into your bank by net transfer. Any cancellation after 10 days , will mean full forfeiture of the amount paid.